|
Return Material
Authorization?(RMA)?Process
and Policies
|
|
If
you have a product (within warranty) that requires repair:.
|
|
1.
|
Fax
RMA Request Form to 1-886-2-2290-1709 to get a Return Materia Authorization
(RMA) Number. |
|
2.
|
TECO
Customer Service will assign RMA Number and FAX it back to you. |
| 3.
|
RMA
numbers are valid for thirty (30) days from date of issuance. |
| In order to process
your warranty request expeditiously, please offer the following information: |
 |
Company
Name & Address |
|
Contact
Name, Phone & Fax Number. |
|
Model,
Part & Serial Number of Units in Need of Repair. |
|
Problem
Description |
|
Copy
of the original invoice indicating the serial number of the unit purchase.
|
|
.
Please post the assigned RMA number on the outside of each box and
ship your unit to the TECO freight prepaid. Do NOT make any shipments
to TECO without a valid RMA number or they may be delayed or lost
|
|
TECO
reserves the right to change the content of the policy |
